When talking about leadership, Chapter 7 of Do the Kind Thing stresses how important it is to be open and honest. Lubetzky says, “Authenticity means staying true to your values, even when it’s hard, and making sure that other people know what you stand for.” From this point of view, honest communication builds trust, especially when things are uncomfortable. This focus on authenticity hits home for me because I’ve worked in teams before and seen how openly talking about problems makes teams work better. For example, when I was in charge of a project with a tight schedule, I found that communicating openly with my team about the problems we were having helped us work together to find solutions. This fits with Lubetzky’s ideas about how being honest can help build trust and relationship, even when it’s hard to tell the truth. The issues brought up in this chapter are especially important to think about in the modern business world, where openness is expected as a minimum. While the COVID-19 pandemic was going on, for example, some companies were criticized for not being open about the safety measures they were taking or the money problems they were having. This is an example of Lubetzky’s claim that fakeness can make connections weaken. It also shows how important honest communication is for making sure that an organization can handle tough times. Leaders and companies are inspired by Lubetzky’s ideas to be honest above all else by understanding the power of being genuine and open. This makes sure that their actions are in line with the values they have publicly stated.

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