Jaffe and Scott explore the challenges and resolutions in aligning personal values with team or organizational values, using companies like Levi Strauss, AT&T, and Nordstrom as case studies. The authors emphasize the importance of holding values discussions as a foundational step toward resolving conflicts between individual and collective values. These discussions lead to behaviors that embody the desired values and foster a strong commitment to organizational goals.

The article emphasizes the role of open dialogues in successful companies, as they clarify shared goals and empower employees to express their values within the organizational context. This alignment creates a cohesive work environment where personal and organizational values are respected and integrated.

Key Strategies

Values Discussions: Facilitating open conversations about personal and team values helps identify common ground and address potential conflicts.

Behavioral Alignment: Encouraging behaviors that reflect shared values ensures that employees’ actions are consistent with personal beliefs and organizational objectives.

Commitment to Goals: Employees develop a more substantial commitment to the company’s mission and goals by aligning values enhancing overall performance and satisfaction.

The authors provide team value statements to help organizations effectively implement these strategies. This method resolves conflicts and creates a more productive workplace.

Jaffe and Scott present a valuable framework for organizations aligning personal and team values. Implementation of this framework can lead to a more engaged and motivated workforce, thereby enhancing the organization’s performance and satisfaction levels.

References

Jaffe, D. T., & Scott, C. D. (1998). How to link personal values with team values. *Training & Development, 52*(3), 24.